TERMS AND CONDITIONS:
PLEASE NOTE : WE ARE NOT OFFERING DELIVERY AT THE MOMENT, COLLECTION IN STORE ONLY
By accessing and using this website you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referred to on this website and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this website.These terms and conditions do not affect your statutory rights as a consumer.
AGE RESTRICTION
You must be aged 18 years or over in order to use this site. By placing an order with us you are legally confirming you are over eighteen. If the goods you purchase are a gift then the recipient must also be over eighteen. Goods must be received by a person 18 years of age or older. Where any of our couriers or drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
LIMITED RIGHTS TO USE CONTENT
All material including any intellectual property in it displayed on the Site (“Content”) belongs to Coopers Off Licence or its suppliers. Coopers Off Licence gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the Content on your PC screen; (2) print individual pages on paper; (3) store individual pages in electronic form on CD/disk. You may not store any Content on any server or other storage device connected to an external network, or make any other use of the Content.
You may not, without prior written permission given by Coopers Off Licence within the previous six months, (1) redistribute any of the Content or supply it to other people; (2) remove the copyright or trade mark notices from any copies of Content made under this Agreement; (3) create a database in any form (including electronic or structured manual form) by downloading, copying and storing all or any of the Content; (4) except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.
PURCHASES
The prices for goods displayed for sale on the Site are as set out on the Site and are inclusive of VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed.
By completing and submitting the electronic order form on the site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
By making that offer to purchase goods, you are also authorising Coopers Off Licence to pre-validate the Debit or Credit card presented for payment for the full value of the goods and related service charges contained in your basket. Your card will not be charged until the offer to purchase has been accepted by Coopers Off Licence and the goods have been dispatched by us or 3rd parties acting on under our instruction.
We will confirm acceptance of your order by email. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
DELIVERY
Coopers Off Licence offer a nationwide delivery, serviced through selected couriers. Deliveries are typically made within 3 days but to allow for exceptions we commit to fulfilling your order within 5 working days of our acceptance of your order. Occasionally, due to circumstances beyond our control, orders may take longer than 5 working days to fulfil. If this is the case, we will notify you of the delay by telephone.
Standard delivery time after picking and packing should be between 1 – 3 working days. At peak times, particularly Christmas, your order may take longer to arrive so we do ask you to place your orders as early as possible to avoid disappointment.
Any time or date given for delivery is an estimate only. Although we will make every effort to ensure delivery times are met, we do not accept liability for failure to deliver within stated times.
Deliveries are made during business hours (9am – 4pm) and somebody must be present to take delivery and sign for order.
It is mandatory that a contact number is provided for the recipient of the order.
Goods must be placed and received by a person 18 years of age or older. Where any of our drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
We will confirm dispatch of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. We reserve the right not to supply you at our discretion.
Please check your order before signing for it, if there are any obvious signs of damage, damp boxes or the dreaded sound of broken glass, please notify us as soon as possible and please REFUSE the delivery and return it with the courier. As soon as you notify us we can organise a replacement free of charge.
Please order in good time, especially at busy times of the year.
CANCELLATION OF ORDERS, RETURNS & REFUNDS
You can cancel your order at any stage up to the point of dispatch at no charge. Simply contact us by phone on 086 3922727 or email orders@coopersofflicence.com. To help us assist you as quickly as possible please quote your order reference number.
You are entitled to a cooling-off period of 7 working days, which begins on the day after you receive delivery of your order. During the cooling-off period, you may cancel your order for any reason. Upon cancellation, we will make the necessary arrangements to facilitate the return of the order and will reimburse you within 30 days. While we are more than happy to help if you wish to return goods that are not faulted or damaged you will be responsible for any costs incurred in returning the goods.
In the unfortunate case of goods being faulty or damaged in transit, Coopers Off Licence offer the choice of either a replacement or a full refund including any postage costs incurred. Just contact us by phone or email (details above) and we will take care of everything.
LIMITED WARRANTIES
Coopers Off Licence will use its reasonable skill and care in making sure that the Site is available to you on a continual basis. However, because of the number of sources from which Coopers Off Licence obtains the Content and because of the nature of the Internet, Coopers Off Licence does not give you any other warranties. In particular, you should not take the accuracy or availability of the information for granted and Coopers Off Licence makes no warranty that the Site is free from infection by viruses or anything else that has contaminating or destructive properties.
LIMITATION OF LIABILITY
In respect of the Content that is available on the Site, Coopers Off Licence will use its reasonable endeavours to resolve faults. You agree that Coopers Off Licence will not be responsible for any losses you may incur a result of your use or non-use of that Content.
PRIVACY POLICY
Coopers Off Licence is committed to protecting the privacy of those using our Site. The information that you provide about yourself to Coopers Off Licence will only be used by Coopers Off Licence in accordance with its Privacy Policy .
MODIFICATIONS TO WEBSITE CONTENT
In endeavouring to improve the Site and services offered, Coopers Off Licence reserve the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. Wine images are for display purposes only and do not necessarily reflect the actual year. You will be subject to the policies and Terms & Conditions in place at the time of your visit to the Site, we recommend you check these on a regular basis.
LINKS
The Site contains links to other websites and resources. Coopers Off Licence will make clear where such links are being made. Independent third parties provide these sites. Coopers Off Licence is not responsible and shall not be liable for the availability or content of these outside resources. Please be aware that Coopers Off Licence is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements / terms & conditions of every website.
SECURITY & E-COMMERCE GATEWAY
Your security and peace of mind are of the greatest importance to Coopers Off Licence. We endeavour to take all responsible steps to protect your personal information.
Any sensitive data (including personal data and payment information) you send us from your computer is securely encrypted and protected using Internet standard encryption technology known as SSL (Secure Sockets Layer). This process scrambles any sensitive data you transmit to us, preventing it from being intercepted during transmission.
GENERAL
There is no specific time limit applying to your access and use of the site. However, Coopers Off Licence reserve the right to suspend or terminate your access and use at any time. It may exercise the right with or without notice.
You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.
Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy
Irish law will apply to this Agreement and both you and Coopers Off Licence agree to submit to the non-exclusive jurisdiction of the Irish Courts. All contracts that result from the use of this website are concluded in English.
Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.